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Visions Federal Credit Union Box Office

The Visions Federal Credit Union Box Office at St. Joseph’s Health Amphitheater opens for in-person transactions on event days only. The box office will open as the parking lots do for each show. Please check the event’s page for detailed information.

Purchasing In Advance

Advance sale tickets for the amphitheater may be purchased

In-person at the Solvay Bank Box Office at The Oncenter (760 S. State Street | Syracuse, NY 13202) during normal business hours (see the box office page for details).
By phone: 315-435-5100
Online via Ticketmaster.com.
Online via LiveNation.com.

For Premium Seats or Season Ticket Packages, please call Scott Bihl at 315-435-2900.

For St. Joseph’s Health Amphitheater at Lakeview events, the onsite Ticket Office on the day of show when the lots open (approx. 2-3 hours before the advertised showtime).

Seating

For Seating information and views, visit:

Accessibility

For information on accessible seating, please reference our Accessibility page for detailed information.

Age Requirements

As a general rule, children that have celebrated their 2nd birthday require an event ticket for admission, unless otherwise notated on the event listing.

Gift Cards

Gift cards are available for purchase through Ticketmaster.com

VIP Tickets

VIP ticketing information varies per show. Please reference VIPnation.com for current offers and pricing information.

Will Call

Will call tickets are available for pickup at the box office located next to the main gate. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person who left them for you to determine where they are. The box office cannot contact any member of the tour for you.