How do I get to St. Joseph's Health Amphitheater at Lakeview?
For detailed information, please visit our Directions & Parking page.
Are pets allowed in the amphitheater for concerts?
Can I bring my lawn chair?
Yes, lawn chairs are permitted to be brought into the venue, however, they cannot exceed the size of 35.5” x 26” x 37.4” when fully deployed. Inflatable seating units are not permitted.
Rental chairs will be available for those who do not wish to transport & carry a chair to the venue.
*Subject to change based on artist restrictions. Please refer to the specific event page on the day of the show for confirmation of what is and is not permitted that day.
What do the section/seat number on my lawn tickets mean? Am I restricted to a particular section of the lawn?
Do my tickets include access to the New York State Fair?
Yes, a ticket to any amphitheater show throughout the current season will gain you free admission to the current year’s New York State Fair. Tickets from previous years will not be valid for fair admission.
Please note: parking arrangements, shuttling and public transportation adjustments are made to accommodate the NYS Fair. Please visit https://nysfair.ny.gov/your-visit/plan-your-trip/parking/ for specific details.
Do children require tickets to attend a show?
Where should I park?
Most parking for St. Joseph’s Health Amphitheater at Lakeview is located in the ‘Orange’ Lot. The ‘Brown’ lot and ‘Pink’ lot may be opened for larger shows. Please follow instructions of Law Enforcement, Parking Team Members and directional signage. For more detailed information, please visit our Directions & Parking page.
Do you allow tailgating in parking lots?
Do you have parking for RVs?
Parking Team Members will accommodate RV parking needs on a per show basis. Please note: hook-ups and additional services are not available. RVs will not be permitted to expand or set up camp within St. Joseph’s Health Amphitheater at Lakeview parking lots. Overnight parking is not permitted. For a list of local campgrounds with R/V parking & services, please visit http://www.visitsyracuse.com/hotels/campgrounds-cabins/
For RV parking information for shows held during the NYS Fair, visit https://nysfair.ny.gov/your-visit/plan-your-trip/fair-rv-parking/
Is camping permitted? Where are the closest campgrounds?
What hotels are the closest to the venue?
The staff ‘pick’ for a local place to stay is the Sheraton Syracuse University Hotel & Conference Center. For additional recommendations, visit: http://lakeviewamphitheatre.com/where-to-stay/
When do parking lots open? When do the gates to the amphitheater open?
Parking Lots generally open 2-3 hours before an advertised show time. Gates generally open 1-1.5 hours before an advertised show time. Please check the event listing for detailed information in advance of the show.
May I access the venue from the West Shore Trail?
May I access the venue from Onondaga Lake?
When does the box office open?
Where is Will Call located/
Can I buy an all access pass?
Do you accept mobile tickets for entry?
Can I purchase group tickets? VIP tickets?
Group sales are generally not available for most concerts as a limited number of tickets are permitted per transaction.
For VIP tickets & amenities, contact Scott Bihl with Live Nation [ P: 315.435.2900 | Email ]
Are there accessible seats for patrons with disabilities? Where is accessible parking located?
Are hearing devices available?
Can shows be rained out?
What is St. Joseph's Health Amphitheater at Lakeview’s cancellation policy?
Can I drop off/pick up patrons for a show if I am not attending/parking? If so, where?
Yes. A dedicated Drop Off/Pick Up area is located within the Orange Lot. Please follow instructions of Law Enforcement, Parking Team Members and directional signage.
For pick-up, you must arrive at least 30 minutes prior to the end of performances otherwise you may be directed to the pink lot for pick up due to high levels of exiting traffic.
Is there public transportation to St. Joseph's Health Amphitheater at Lakeview?
Yes. Centro runs an express service from the Centro Transit hub (downtown Syracuse) to the front circle/main gate of St. Joseph’s Health Amphitheater at Lakeview beginning approximately two hours before each event and ending approximately one hour after the conclusion of each event. Exact departure times may vary, please check Centro’s website for detailed information. Regular Centro fares will apply and all Centro passes and transfers will be accepted for this service.
Can I smoke during an event or while on-site?
May I bring my camera/video recording equipment to a concert?
What can I bring into the facility?
Will my bags be inspected upon entry to the venue?
Do you have an area where I can check in an item which is not allowed in the venue?
If I leave something in my car, may I leave the show to go get it?
Do you allow strollers and/or wagons?
Are there baby changing stations at the venue?
Are there concessions on site?
Does the amphitheater serve alcohol at events?
Do you offer a recycling program for patrons?
May I bring water into an event?
Will merchandise be available for purchase?
Are ATMs available for patrons?
May I use my debit or credit card for merchandise or concession purchases?
Where are restrooms located?
Is there venue security?
Where should Lost Persons report/be reported?
Where is Lost & Found located?
Items found during an event are taken to the Guest Services tent. After a show, you may inquire about lost belongings Monday-Friday, 10:00AM – 5:00PM (holidays excluded) or call 315-435-8040. Items not claimed by September 30th will be discarded.
Is there medical assistance available? Are there emergency facilities?
In the event of an emergency while onsite, St. Joseph’s Health Amphitheater at Lakeview has trained paramedics to assist with any medical issues. A stationed Medical Tent is located near the entrance to the top of the lawn, but any staff member with a radio can dispatch paramedics to the location needed. We have ambulances on site throughout the duration of the event that can transport guests, if needed. Law Enforcement Officers are on site during events as well, in the event additional assistance is needed.
St. Joseph’s Health Amphitheater at Lakeview works closely with County of Onondaga to ensure we are up to date on any dangerous weather or potential crowd-related issues. In the event of a weather-related emergency, we will communicate with guests that are inside the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days.
Is there a guest ejection policy?
Where can I submit media inquiries?
All media inquiries should be submitted directly to Live Nation here.
What is the policy on sponsorships and handouts?
All sponsorship inquiries should be directed to Live Nation for approval. Any handouts or presence onsite needs to be cleared with venue sponsorship. Please contact Jason Radley with questions. If you do not have permission to be onsite, you will be escorted off property immediately.
What is your policy on conceal and carry?
How do I get a job at St. Joseph's Health Amphitheater at Lakeview?
A: Please visit our Employment Page for a list of current opportunities.