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Frequently Asked Questions

How do I get to St. Joseph's Health Amphitheater at Lakeview?

Are pets allowed in the amphitheater for concerts?

Can I bring my lawn chair?

What do the section/seat number on my lawn tickets mean? Am I restricted to a particular section of the lawn?

Do my tickets include access to the New York State Fair?

Do children require tickets to attend a show?

Where should I park?

Do you have parking for RVs?

Is camping permitted? Where are the closest campgrounds?

What hotels are the closest to the venue?

When do parking lots open? When do the gates to the amphitheater open?

May I access the venue from the West Shore Trail?

May I access the venue from Onondaga Lake?

When does the box office open?

Where is Will Call located/

Can I buy an all access pass?

Do you accept mobile tickets for entry?

Can I purchase group tickets? VIP tickets?

Are there accessible seats for patrons with disabilities? Where is accessible parking located?

Are hearing devices available?

Can shows be rained out?

What is St. Joseph's Health Amphitheater at Lakeview’s cancellation policy?

Can I drop off/pick up patrons for a show if I am not attending/parking? If so, where?

Is there public transportation to St. Joseph's Health Amphitheater at Lakeview?

Frequently Asked Questions

Can I smoke during an event or while on-site?

May I bring my camera/video recording equipment to a concert?

What can I bring into the facility?

Will my bags be inspected upon entry to the venue?

Do you have an area where I can check in an item which is not allowed in the venue?

If I leave something in my car, may I leave the show to go get it?

Do you allow strollers and/or wagons?

Are there baby changing stations at the venue?

Are there concessions on site?

Does the amphitheater serve alcohol at events?

Do you offer a recycling program for patrons?

May I bring water into an event?

Will merchandise be available for purchase?

Are ATMs available for patrons?

May I use my debit or credit card for merchandise or concession purchases?

Where are restrooms located?

Is there venue security?

Where should Lost Persons report/be reported?

Where is Lost & Found located?

Is there medical assistance available? Are there emergency facilities?

Is there a guest ejection policy?

Where can I submit media inquiries?

What is the policy on sponsorships and handouts?

What is your policy on conceal and carry?

How do I get a job at St. Joseph's Health Amphitheater at Lakeview?

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