Oncenter Box Office
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Address: 760 S. State Street, Syracuse, NY 13202
Phone: 315.435.2121

The Solvay Bank Box Office at The Oncenter is your single source for event and ticket information.
Tickets may be purchased in person, by phone, or online.

Hours of Operations

Monday-Friday: 10am - 3pm

Saturday: Closed

Sunday: Closed

For events, the Solvay Bank Box Office at The Oncenter will open one hour prior to the publicized event start time, in respective building of the event.

Please note: Tickets are available for purchase at the Solvay Bank Box Office at The Oncenter only. Tickets will not be available for purchase at individual Solvay Bank Locations. Likewise, banking needs will not be available at the Solvay Bank Office at The Oncenter, please visit an area branch for these services. For a list of local branches, please visit www.solvaybank.com.


If you purchase tickets from a non-authorized person or outlet, you risk purchasing a lost, stolen or fake ticket that is not valid for admittance, regardless of the event. Only valid tickets will scan to authorize entry for an event. Lost or stolen tickets may be deactivated and thus will not be valid for entry. Anyone who purchases tickets from a "scalper" or ticket broker does so at their own risk and in most cases is paying a premium. Valid ticket outlets are: In person or via phone (315-435-2121) at the Solvay Bank Box Office at The Oncenter and online at www.Ticketmaster.com

General Ticketing Info

Accepted Methods of Payment


Additional Fees

Canceled or Postponed Events

Children's Tickets

Delivery Methods

Door Opening Time

Group Sales

Inflated Prices

Lost, Stolen, or Destroyed Tickets

Mobile Tickets

Online Ticket Purchase


Protect Your Ticket

Re-Entry Policy

Refunds or Exchanges

Reselling a Ticket / Scalping

Scammers & Ticket Fraud

Secondary Ticket Market

Sold Out Events

Syracuse Orchestra Tickets

Text Verification

Ticket Limits


Ticketmaster Fan Support

Ticket Office

Will Call

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