COVID-19 Guidelines

The Oncenter is closely monitoring the latest developments regarding the Coronavirus (COVID-19) globally. The health and safety of our guests and employees are our top priority.

We want to ensure everyone has a safe and comfortable experience at our venues. Together, there are actions we can take to protect us all.

WHAT TO EXPECT FROM US:

• Enhanced cleaning and disinfecting throughout the building with the implementation of VenueShield
• Continuous monitoring to ensure our safety protocols are in line with current CDC, NYS, and Onondaga County guidelines
• Temperature checks will be administered upon entry

WHAT WE ASK OF YOU:

• All employees and guests must wear a mask while inside our venues
• If you're feeling sick, stay home. Please do not enter our venues while experiencing any flu-like symptoms
• Keep a safe distance from other patrons and staff when possible.
• Wash your hands often with soap and water and sanitize frequently.

Proof of vaccination and/or a negative COVID-19 test may be required for admission into various events. Specific information will also be listed on each event listing a minimum of two (2) weeks ahead of each event date. Reminder: all employees and guests are required to wear a face mask, regardless of vaccination status.

Vaccinations

Upstate Medical Arena at The Oncenter War Memorial

• JoJo Siwa, May 3, 2020 / July 20, 2021 - postponed to February 20, 2022
• Impractical Jokers, July 10, 2020 / August 27, 2021 / November 7, 2021 - postponed to July 29, 2022

The Oncenter Crouse Hinds Theater

• Celtic Woman, March 21, 2020 / March 25, 2021 - postponed to April 1, 2022
• Riverdance, March 24-26, 2020 / March 16-18, 2021 - postponed to April 5-7, 2022
• Louis C.K., March 29/June 19 – postponed to September 18, 2021

Previously purchased tickets will be honored for the new dates; when available, refunds will be provided at the original point of sale.

NOTE:

All performances/events hosted at The Oncenter will strictly adhere to the most current local and State COVID-19 guidelines as of the date of the event. This may necessitate seating setup and venue capacity modifications and could result in rescheduling of events.