COVID-19 Testing & Vaccination Information
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COVID-19 Updates

The Oncenter is closely monitoring the latest developments regarding the Coronavirus (COVID-19) globally. The health and safety of our guests and employees are our top priority.

Through public health organizations such as, the Centers for Disease Control (CDC) and the World Health Organization (WHO), we are staying abreast of the latest updates and developments as they occur. We will continue to be guided by the prevention and best practices recommendations of these organizations, in conjunction with our local public health officials.

Our local staff is also being supported by ASM Global corporate resources to ensure that we implement operational best practices throughout our network of facilities.

For those who may be on-site for testing or vaccinations, please note that face masks are required. We ask that you be courteous to others and maintain at least 6ft of distance from those not in your party.

Asymptomatic Testing

Onondaga County is now providing testing for residents who are asymptomatic and have not had direct exposure to a positive case. This testing is being held at The Oncenter Convention Center. Enter at the corner of Montgomery and Harrison Streets.

Children under the age of 18 must be accompanied by a parent/guardian.

Appointments are required.
Please do not arrive more than 15 minutes before your appointment time.
Positive results are called within one hour of testing; negative results are emailed within 24 hours.

Register for Appointment

For additional testing options provided by Onondaga County, please visit


COVID-19 is still spreading, even as the vaccine is here. Wear a mask, social distance, and stay up to date on New York State's vaccination program, which provides information about the vaccine, safety, distribution, frequently asked questions, and more.

Onondaga County Vaccine Clinics are NOT open to the general public and are by appointment only.

Entry Map

*App download may be required for mobile users*
800 S. State Street
Syracuse, NY 13202

Calendar Updates

Last Updated: 4.13.2021 - 10:00 AM*

Upstate Medical Arena at The Oncenter War Memorial

The Oncenter Crouse Hinds Theater

  • Celtic Woman, March 21, 2020 / March 25, 2021 - postponed to April 1, 2022
  • Riverdance, March 24-26, 2020 / March 16-18, 2021 - postponed to April 5-7, 2022
  • Louis C.K., March 29/June 19 – postponed, new date TBA

Previously purchased tickets will be honored for the new dates; when available, refunds will be provided at the original point of sale.

All performances/events hosted at The Oncenter will strictly adhere to the most current local and State COVID-19 guidelines as of the date of the event. This may necessitate seating setup and venue capacity modifications and could result in rescheduling of events.


The Solvay Bank Box Office at The Oncenter will be open by appointment for returns/refunds only. Please call 315-435-8006 to schedule one. Masks & social distancing are both required to enter the facility and must be adhered to at all times. We understand this is an uncertain time and many of you have questions concerning upcoming events. We will continue to keep you apprised of event postponements here and on our social media sites. If you have any immediate questions or concerns, please submit them to us through our Contact Us page. We appreciate you and look forward to enjoying events with you in the near future. Stay safe!

Please stay tuned for any further updates.

Immediate questions/concerns not addressed here? - Contact Us

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